Hybrid technology still not up to scratch, reveals new research from Ricoh Europe
Most organisations in the UK and Ireland lack the technology to support seamless collaboration with colleagues, even though flexible working remains a top priority for employees, warns Ricoh Europe.
In a Ricoh-sponsored poll of 2,000 workers and 300 decision-makers across the UK and Ireland, just 28% of workers said they have the technology they need to collaborate seamlessly with colleagues.
One in four business leaders (25%) admit that their collaboration tools are sub-standard and make it hard for employees to do their day-to-day jobs.
Over a quarter (28%) of workers don’t have access to any collaboration hardware/hybrid meeting technology (e.g. audio-visual/videoconferencing equipment) and 15% don’t have access to essential collaboration software such as Microsoft Teams and Zoom.
Despite these failings, only 14% of business decision- makers regard providing an enhanced employee experience as a strategic priority for the year ahead.
Commenting on the findings, Paula O’Brien, Director of Sales at Ricoh UK, said: “These findings highlight a need for technology and robust infrastructure to ensure that teams can thrive regardless of location or time zone…The ability to collaborate seamlessly is not just a luxury but a necessity for organisational success. I feel passionately that by embracing innovative solutions that empower flexible working, businesses have an enormous opportunity for growth now and in the future.”
Nicola Downing, CEO of Ricoh Europe, added: “Organisations have had several years to adapt to flexible working practices, so it’s startling that many are still falling behind in providing even the most basic technologies that facilitate collaboration and communication. Given the significant benefits that flexible working offers, businesses must prioritise the necessary tools and technologies to get the best out of their workforce and retain top talent. Embracing these changes isn’t just about staying competitive, it’s about valuing and investing in the happiness and fulfilment of the people who drive the success of the organisation.”
